Verto

What are your standard support hours?

Our live chat and ticket support teams are available Monday through Friday, 6:00 AM – 6:00 PM GMT.

What is the average response time for support tickets?

We aim to respond to all inquiries within 2 hours during our standard operating hours.

No, live chat and ticket support are currently unavailable on Saturday and Sunday. Any tickets submitted over the weekend will be addressed first thing on Monday morning.

What happens if I submit a ticket after 6:00 PM GMT?

Tickets submitted after operating hours are queued and addressed the next business day.

1. What are your standard support hours?
 Our live chat and ticket support teams are available Monday through Friday, 6:00 AM – 6:00 PM GMT.
 
2. What is the average response time for support tickets?
 We aim to respond to all inquiries within 2 hours during our standard operating hours.
 
3. Is support available on weekends?
 No, live chat and ticket support are currently unavailable on Saturday and Sunday. Any tickets submitted over the weekend will be addressed first thing on Monday morning.
 
4. What happens if I submit a ticket after 6:00 PM GMT?
 Tickets submitted after operating hours are queued and addressed the next business day.

<a href="https://app.intercom.com/a/apps/ld3bh8lk/articles/articles/16482033/show" rel="nofollow noopener noreferrer" target="_blank">How do I contact Verto support?</a>

<a href="https://app.intercom.com/a/apps/ld3bh8lk/articles/articles/16482043/show" rel="nofollow noopener noreferrer" target="_blank">How do I raise a support ticket?</a>

- <a href="https://app.intercom.com/a/apps/ld3bh8lk/articles/articles/16482033/show" rel="nofollow noopener noreferrer" target="_blank">How do I contact Verto support?</a>
- <a href="https://app.intercom.com/a/apps/ld3bh8lk/articles/articles/16482043/show" rel="nofollow noopener noreferrer" target="_blank">How do I raise a support ticket?</a>

What are your support hours?

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