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How do I reject a payment request?

Rejecting a payment prevents it from being sent and notifies the creator so they can resubmit with corrections.

1. Go to Payment Approval and open the payment you want to reject.


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2. Click Reject. A dialog appears asking for a rejection reason.


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3. Enter a clear reason. Click Confirm rejection.

💡 Tip: A clear rejection reason helps the Creator fix the issue quickly and resubmit.

4. The creator receives a notification with your rejection reason.


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