If none of the reasons appearing in the drop-down menu when opening a case relate to your issue, then simply choose ‘Other reason’ as the reason, and write your request in as much detail as possible in the ‘Message’ field.
If none of the reasons appearing in the drop-down menu when opening a case relate to your issue, then simply choose ‘Other reason’ as the reason, and write your request in as much detail as possible in the ‘Message’ field.