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Multi-Currency Wallet FAQs

Common questions about Verto multi-currency wallets: holding 27 currencies and converting between 48.

What is a multi-currency wallet?

A multi-currency wallet lets your business hold, receive, convert and send money in many currencies from one platform. On Verto, each currency has its own wallet, and you can open several wallets in the same currency, for example separate USD wallets for payroll, suppliers and tax, so your funds stay organised by purpose.

How is a multi-currency wallet different from a multi-currency bank account?

A Verto multi-currency wallet does the same everyday job as a multi-currency business account: you hold balances in several currencies, receive payments, convert and pay out. The difference is regulatory status. Verto is authorised by the UK Financial Conduct Authority as an e-money institution rather than a bank, and customer funds are held in safeguarded accounts separate from Verto's own funds.

Can I hold Nigerian naira (NGN) alongside USD and GBP in one business wallet?

Yes. With Verto, you can hold 27 currencies including NGN alongside USD, GBP, EUR and others, each in its own wallet. For example, you can receive USD or GBP from international customers, hold the balance, and convert to NGN only when the rate suits you.

Can a Nigerian business open a multi-currency account with Verto?

Yes. A Nigerian business can create a Verto business account and complete verification, and will start with USD and its home currency wallet, NGN. You can then add wallets in other supported currencies, such as GBP, EUR, KES or ZAR, to receive and hold the money you earn from customers abroad.

Can a Kenyan business open a multi-currency account and hold KES?

Yes. A Kenyan business can create a Verto business account and complete verification, and will start with USD and its home currency wallet, KES. You can add wallets in other supported currencies, such as GBP, EUR, NGN or ZAR, whenever you need them.

Can a UAE company hold AED, USD and NGN in one wallet?

Yes. A UAE business can hold AED and USD in Verto wallets, add an NGN wallet, and convert between them 24/7 at live rates. Holding AED, USD and NGN together lets you receive from customers in different markets and pay suppliers without converting each time.

Can an African company transact NGN, KES and USD in one wallet?

Yes. Businesses across Africa can open a Verto account and receive and send African currencies locally, such as NGN, KES, TZS and ZAR, as well as access major currencies such as USD, EUR and GBP to pay suppliers internationally.

Can UK, US or other overseas companies pay African suppliers from a Verto wallet?

Yes. A UK, US or other overseas business can hold USD, GBP or EUR in Verto wallets, convert to African currencies such as NGN, KES or ZAR when the rate suits, and pay suppliers in their local currency. You can also hold NGN or KES balances in your wallet to pay suppliers later. Availability depends on your business profile and where you are registered.

How many currencies can I hold in a Verto wallet?

You can hold balances in 27 currencies, including USD, EUR, GBP, CAD, AUD, AED, NGN, KES and ZAR, and convert between 48 currencies. A small number of currencies, such as INR, BRL and GHS, can be bought and paid out but not held as a balance.

How can businesses avoid currency conversion fees?

Hold money in the currency you receive it in, and only convert when you actually need to. With Verto, you can keep revenue in its original currency, pay suppliers from the matching wallet, and convert only when the rate suits you. Transfers between Verto wallets are free and instant, which saves even more when you pay other Verto users.

How do I set up a multi-currency wallet with Verto?

Create a business account, complete verification, and you'll start with USD and your home currency wallet. You can add a wallet in any other supported currency instantly from the Wallets page, give it a name, and fund it by sharing your account details or adding funds from another account.

Can I convert currencies whenever I want, or only at set times?

Whenever you want. With Verto, Exchange Now lets you convert between wallets 24/7, 365 days per year at a live rate, and Exchange Deal lets you lock in a rate for 24 hours if you want certainty before you have the funds in place. Either way, you decide when to convert, so you're not forced to accept a rate the moment money lands.

Can I control who in my team can see or move money?

Yes. You can give team members read-only access to view balances and transactions, or read-and-write access to add wallets, add funds and manage money. This lets you share visibility with your finance team while keeping control over who can move funds.

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