Online transaction approvals are now completed securely via the Verto mobile app instead of a traditional One-Time Password (OTP) sent via SMS or email.
When you make a purchase online, you may be prompted at the checkout screen to verify your identity. Instead of entering a text code, you will simply open the Verto app on your mobile device and approve the transaction with a single tap.
How it Works: Step-by-Step
Submit Payment: Enter your Verto Virtual Visa Debit Card details at the merchant's online checkout.
Check Your Phone: If authentication is required, a prompt will appear on your screen directing you to your phone. You will receive a push notification from the Verto app.
Approve in the App: Open the Verto mobile app, review the merchant name and transaction amount, and tap Confirm.
Payment Complete: Your online checkout screen will automatically refresh and confirm that your order was successful.
Why did Verto switch from OTP codes to App Approvals?
App-based authentication is significantly more secure than SMS text codes, protecting your business from phishing and SIM-swapping fraud. It also offers a smoother, faster user experience when checking out.
What should I do if I don't receive the push notification?
If the notification doesn't appear automatically, ensure that your phone has an active internet connection, open your phone's settings to confirm that notifications are enabled for the Verto app, or manually open the Verto app to check for any pending approval prompts.
Where can I download the Verto app?